FAQs

Welcome to our Frequently Asked Questions! We believe in keeping our clients well-informed and supported at every step of their journey. We understand that building projects can be complex, which is why we have created this resource to address your questions and provide the guidance you need.

The Certification world is jam-packed full of technical terms and acronyms. DA, CC, CDC, OC, LSL, HBCF - what do they all mean?! 

At NHC Group, our commitment is to ensure that you have a clear understanding of our services, processes, and requirements. We want you to feel confident and empowered throughout your building experience. That's why we have gathered a comprehensive list of frequently asked questions to provide you with accurate and valuable information.

Whether you are a homeowner, developer, or contractor, our FAQ page covers a wide range of topics related to our services. From building regulations and permits to project timelines and inspections, we have compiled the most common inquiries to assist you in making informed decisions.

Terms & Definitions

  • A Principal Certifier (PC) is a qualified professional appointed by the property owner or developer to oversee and administer the certification process for a construction project. The PC plays a crucial role in ensuring that the building work complies with relevant laws, regulations, and approved plans. They act as an independent authority responsible for conducting inspections, issuing permits and certificates, and verifying compliance throughout the construction process.

    The responsibilities of a Principal Certifier may vary depending on the jurisdiction and the type of project. However, some common tasks include:

    1. Reviewing and assessing development applications or construction plans to ensure compliance with building codes and regulations.

    2. Conducting inspections at critical stages of the construction process to ensure compliance with approved plans and standards.

    3. Issuing construction certificates or permits, indicating that the proposed work meets the necessary requirements.

    4. Monitoring the construction progress to ensure compliance with conditions of approval and relevant regulations.

    5. Undertaking final inspections and issuing occupation certificates, confirming that the completed building is safe for occupancy.

    6. Enforcing compliance through issuing notices, orders, or taking appropriate regulatory actions in case of non-compliance.

    The Principal Certifier acts as a point of contact and reference for the property owner, contractors, and regulatory authorities, providing guidance and advice throughout the certification process.

    Their role is crucial in ensuring that buildings are constructed safely and in accordance with applicable regulations, protecting the interests of both the property owner and the public.

  • A Development Application (DA) is a formal request submitted to the local government or planning authority, in accordance with relevant legislation such as the Environmental Planning and Assessment Act (1979), for permission to carry out a proposed development project. It is an integral part of the planning and approval process for construction, renovation, or change of land use.

    The DA includes comprehensive plans, drawings, and supporting documents that provide details about the proposed development's design, environmental impact, and compliance with applicable legislation, including zoning regulations, building codes, and other planning requirements.

    The purpose of a development application is to seek approval and ensure that the proposed development aligns with the relevant legislative framework. It allows the planning authority to assess the potential impact of the development on the surrounding area, considering factors such as traffic, noise, environmental considerations, and community amenities, as outlined in the legislation.

    Once the development application is submitted, it undergoes a rigorous review process by the planning authority, guided by the provisions of the legislation. This process may involve consultations with stakeholders, including neighboring property owners, community groups, and government agencies. The application is evaluated based on its compliance with the legislation's planning policies and regulations. Subsequently, a decision is made to approve, refuse, or request modifications to the proposal, in accordance with the legislative requirements.

    Acquiring approval through the development application process is crucial for obtaining the necessary permits and permissions to proceed with the proposed development project. It ensures that the development adheres to the legislative objectives, contributes positively to the community, and meets the required standards for safety, sustainability, and functionality, as stipulated in the relevant legislation

  • A Complying Development Certificate (CDC) is an official document issued by a certifying authority in accordance with relevant legislation, such as the Environmental Planning and Assessment Act (1979), to authorize certain types of development projects. A CDC streamlines the approval process by combining both planning and construction approval into a single certificate.

    A CDC can be obtained for specific types of developments that meet pre-determined criteria and standards set out in the legislation and relevant planning instruments. These criteria include specific requirements related to land use, size, location, and environmental considerations. 

    The advantage of a CDC is that it offers a fast-track approval process, as the development is deemed to comply with the predetermined standards. It eliminates the need for a separate development application and provides certainty to the property owner that the proposed development complies with the legislative requirements.

    To obtain a CDC, the applicant must engage a qualified certifier who assesses the proposed development plans and ensures they meet the prescribed standards. The certifier confirms that the development complies with the relevant legislation, including zoning regulations, building codes, and other applicable requirements.

    Once the certifier is satisfied that all criteria have been met, they issue the complying development certificate. This certificate serves as the official approval for the proposed development, allowing construction work to commence without the need for a separate development application.

    It is important to note that while a CDC expedites the approval process for qualifying developments, it is not applicable to all types of projects. More complex or high-risk developments may still require a traditional Development Application (DA) and assessment process.

  • A Construction Certificate (CC) is an official document required before starting construction on a development project. It ensures that the detailed construction plans comply with approved permits, building codes, and regulations.

    The CC verifies the safety, structural integrity, and environmental aspects of the proposed construction. It involves a thorough review of architectural plans, engineering details, and compliance reports. To obtain a CC, applicants submit their plans to a certifying authority that evaluates them for compliance.

    Once satisfied, the authority issues the construction certificate, granting permission to commence construction. The CC confirms that the project meets regulatory standards and is legally approved for construction. It is important to note that the CC is separate from other permits or approvals needed for development.

  • An Occupation Certificate (OC) is a document issued by the relevant regulatory authority or certifying authority upon completion of a building project. It certifies that the building or structure is suitable and safe for occupation in accordance with the approved plans, building codes, and regulations.

    The OC signifies that the construction work has been completed to the required standards and complies with all necessary requirements, including fire safety measures, structural integrity, and essential services. It confirms that the building is ready for occupancy and use by its intended occupants.

    An occupation certificate is typically required before a building can be legally occupied or utilized for its intended purpose, such as residential, commercial, or public use. It provides assurance to the building owner, tenants, and relevant authorities that the building has undergone the necessary inspections and meets all the necessary criteria for safe occupancy.

    It is important to note that an Occupation Certificate is required for every approval, not just buildings that will be 'occupied'. This includes projects such as pools, retaining walls and ancillary structures. 

  • A State Environmental Planning Policy (SEPP) is a legal instrument in Australia that is enacted by state or territory governments to guide land use planning and development. It is designed to provide a consistent framework for decision-making and regulate specific aspects of development within a particular jurisdiction.

    SEPPs are created under the authority of planning legislation and are used to address a range of planning matters, such as land use zoning, environmental protection, heritage conservation, urban design, infrastructure planning, and affordable housing. Each SEPP focuses on a specific planning issue or set of issues and outlines policies, standards, and guidelines that must be followed when making planning decisions.

    SEPPs can apply at the state level or be specific to a particular region or locality within a state. They typically outline objectives, development standards, and assessment criteria that must be considered when assessing development proposals. SEPPs may also include provisions for exemptions, transitional arrangements, and dispute resolution processes.

    The purpose of a SEPP is to promote sustainable development, protect the environment, and facilitate efficient land use planning. It provides a consistent set of rules and guidelines that local councils, planning authorities, and developers must adhere to when undertaking development activities. SEPPs play a significant role in shaping the built environment, ensuring that development occurs in a manner that aligns with the overall planning goals and objectives of a state or territory.

  • A Long Service Levy (LSL) is a financial contribution or fee that is levied on certain construction projects or building works in order to fund long service benefits for eligible workers in the building and construction industry. It is a statutory requirement in some jurisdictions, aimed at providing financial support to workers who have accrued a significant period of service in the industry.

    The LSL is typically calculated as a percentage of the total cost of the construction project or building works, and it is payable by the person or entity undertaking the development. The funds collected through the levy are used to finance long service benefits, such as paid leave or other entitlements, for eligible workers who have met the required length of service.

    The specific regulations and procedures regarding the LSL vary between different jurisdictions, as it is governed by state or territory legislation. The levy rates, thresholds, and collection mechanisms can differ, so it is important for developers and construction industry stakeholders to familiarize themselves with the requirements specific to their location.

    The purpose of the Long Service Levy is to recognize and reward the contribution of long-serving workers in the building and construction industry by providing them with financial benefits for their dedication and loyalty. It helps to promote a stable workforce, encourage employee retention, and support the welfare of workers who have devoted a significant portion of their careers to the industry.

  • A Homeowners Warranty, also known as a Home Warranty or Home Building Compensation Fund, is a type of insurance or warranty scheme designed to protect homeowners against defects or structural issues in newly constructed or renovated residential buildings. It provides coverage for a specified period, typically ranging from a few months to several years, depending on the jurisdiction.

    The purpose of a Homeowners Warranty is to provide financial protection and peace of mind to homeowners by ensuring that they have recourse and assistance in the event of building defects. It safeguards homeowners against potential financial losses and costly repairs that may arise from structural defects, faulty workmanship, or non-compliance with building standards.

    Under a Homeowners Warranty, if defects or issues are discovered within the coverage period, homeowners can typically make a claim to have the problems rectified or receive compensation for the necessary repairs. The specific coverage, claim process, and eligibility criteria may vary depending on the jurisdiction and the terms of the warranty provider.

    In many jurisdictions, Homeowners Warranty insurance is mandatory for residential building projects above a certain value or involving licensed builders. It helps to ensure that builders adhere to quality standards and provides homeowners with recourse if they encounter problems with their newly constructed or renovated homes.

    It is important for homeowners and builders alike to understand the details and requirements of the Homeowners Warranty scheme applicable in their jurisdiction to ensure compliance, protect their interests, and address any potential building defects effectively.

  • A Development Control Plan (DCP) is a planning instrument or document that provides detailed guidelines and requirements for the development of land within a specific area or local government jurisdiction. It works in conjunction with the overarching planning legislation and policies, such as the Local Environmental Plan (LEP), to guide the development process and ensure that new developments align with the desired planning outcomes and objectives.

    A DCP contains specific development standards, design guidelines, and criteria that address various aspects of development, including but not limited to building design, setbacks, landscaping, heritage conservation, environmental sustainability, parking, and infrastructure requirements. It provides additional details and specifications to supplement the broader provisions set out in the LEP.

    The purpose of a Development Control Plan is to provide more specific and tailored guidance to developers, architects, planners, and other stakeholders involved in the development process. It helps to ensure that proposed developments are consistent with the local planning objectives, contribute positively to the surrounding environment, and meet the needs of the community.

    DCPs are typically prepared by local councils or planning authorities and undergo a public consultation process before being adopted. They are intended to promote good urban design principles, ensure high-quality developments, and maintain the desired character and amenity of the local area.

    Developers and applicants are required to comply with the provisions outlined in the applicable DCP when submitting development applications. The DCP acts as a practical tool to guide decision-making and assessment by the planning authority, enabling consistent and transparent evaluation of proposed developments in accordance with the local planning framework.

  • A Local Environmental Plan (LEP) is a legal instrument that sets out the land use planning rules and regulations for a specific local government area (LGA) or region. It is prepared by the local council or planning authority in accordance with the state or territory planning legislation.

    The primary purpose of an LEP is to guide and regulate the use and development of land within a defined geographic area. It establishes zoning provisions that determine the permissible land uses, such as residential, commercial, industrial, or recreational, and sets out the development standards and controls associated with each zone.

    An LEP contains a range of provisions and maps that outline the land use objectives, development standards, heritage considerations, environmental protection measures, and other planning requirements. It provides a framework for assessing development proposals and helps to ensure that new developments align with the strategic planning goals, community aspirations, and environmental considerations of the area.

    The LEP also includes provisions related to building heights, floor space ratios, setbacks, heritage preservation, biodiversity, and other relevant planning matters. It serves as a key reference document for developers, planners, and other stakeholders involved in the development process.

    When submitting a development application, the proposed development must comply with the provisions outlined in the applicable LEP. Planning authorities and decision-makers use the LEP to assess development proposals, determine their compatibility with the zoning and development controls, and make informed decisions about the suitability and impact of the proposed development on the local area.

    LEPs are periodically reviewed and updated to reflect changing planning priorities, community needs, and legislative requirements. The process of amending an LEP involves community consultation and input from various stakeholders to ensure that it remains relevant and responsive to the evolving planning context.

Inspections

  • The Environmental Planning and Assessment Regulation 2000 mandates inspections throughout a building project to ensure compliance with development consent, the Building Code of Australia (NCC), and health and safety regulations. These inspections are conducted by the Principal Certifier. For Class 1 and 10 developments, there are several critical stage inspections that are mandatory, including:

    1. Excavation inspection before placing any footings.

    2. Inspection before pouring any in-situ reinforced concrete elements.

    3. Framework inspection before covering floors, walls, roofs, or other building elements.

    4. Waterproofing inspection before covering wet areas.

    5. Inspection before pouring in-situ reinforced concrete for swimming pools.

    6. Swimming pool inspection after erecting the pool fence.

    7. Inspection before covering stormwater drainage connections.

    8. Final inspection after completing the building work, before issuing an occupation certificate.

    These inspections ensure that the construction aligns with approved plans, regulations, and compliance standards. Compliance with these mandatory inspections is crucial for maintaining the integrity of the building project.

  • In the words of Fair Trading, it is unacceptable to miss a critical stage inspection without good reason.

    Below is an excerpt from Fair Trading's website:

    If an inspection is missed, evidence must be submitted to the principal certifying authority (PCA) to demonstrate that:

    • the circumstances for the missed inspection were unavoidable, and

    • the work to have been inspected is satisfactory.

    If the PCA isn't satisfied on these points, the inspection cannot be considered 'unavoidably missed' and an OC cannot be issued. This may have significant implications for the owner.

  • There are a number of ways to avoid missing an inspection. Firstly, being familiar with what the critical stage inspections are will reduce the chance of a missed inspection.

    Additionally, our focus on technology means that when you book an inspection using our Online Booking System, you get both text and email reminders about your upcoming inspections. 

  • During a critical stage inspection, the inspector will visit the construction site to assess the specific stage of the project. They will examine the work completed, check for compliance with building codes and approved plans, and may conduct tests or measurements if required. The inspector will document their findings and provide a report outlining any issues or areas of non-compliance.

  • If non-compliance is identified during a critical stage inspection, the inspector will notify the relevant parties, such as the builder or project manager. They will outline the specific issues that need to be addressed and may provide recommendations or requirements for rectification. The builder will be responsible for resolving the non-compliance before proceeding to the next stage.

Support & Guidance

  • If all mandatory inspections have been carried out, required documentation provided, relevant conditions of consent addressed, and the structure is deemed safe to occupy/use a Partial Occupation Certificate can be issued by the Principal certifier.

  • All applications must be lodged via the NSW Planning portal www.planningportal.com.au. Download and complete our Application Form and provide relevant information, upon receipt of the Development Application approval from council. Once submitted through the portal it will automatically be submitted to the nominated certifier.

  • Approximate turnaround time for a Construction Certificate once all items received is 3-5 working days.

  • During a critical stage inspection, the inspector will visit the construction site to assess the specific stage of the project. They will examine the work completed, check for compliance with building codes and approved plans, and may conduct tests or measurements if required. The inspector will document their findings and provide a report outlining any issues or areas of non-compliance.

  • Before any works commence on site, you must review the conditions of the consent of the approval and nominate a Principal Certifier (if not already).  The applicant/owner must give both the Private Certifier and Council written notice 48 hours prior to work starting.

  • No, it doesn't. The same standards apply regardless of whether the application is determined by a private certifier or a council.

    When working with a private certifier, you have the flexibility to select and engage them directly based on their qualifications, expertise, and availability. This allows for potentially faster processing times and more personalized service. Private certifiers may also offer additional services such as conducting inspections, issuing certificates, and providing guidance throughout the construction process.

  • A dilapidation report shows the condition of a property at any given point in time.  It records any existing damage and any aspects of the existing building that may be affected by the proposed demolition works.

    If the demolition works are within 900mm of any wall or structure (either on your property or neighbour property) it is a requirement under the SEPP (Exempt and Complying Development Code) 2008 for a Dilapidation report to be completed and submitted to the Certifier and Council prior to any demolition works starting.

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